THE IMPORTANT DETAILS

Payments & refunds

Complete website reports are currently configured at ₹499 including applicable tax. New public payment creation remains disabled during beta, even if a payment-processor account is technically configured.

If payments are enabled

The checkout will show the final amount and product before confirmation. Payment is handled through the displayed third-party processor. Keep the order reference, but never send support an OTP, card PIN, UPI PIN or full card credential.

Problems we review

Duplicate charges, a captured payment with no accessible report, an incorrect amount, or a verified service-processing error can be reviewed for correction, regeneration or refund. A personalised report that has started generating is not automatically refundable merely because its interpretive content was not what you hoped for, but this does not remove remedies for non-delivery, duplicate charging, service error or any right provided by law.

How refunds work

Use the verified channel on the Contact & support page and provide the order reference plus a short description. If a refund is approved, it is sent to the original payment method. Processor and bank settlement times vary, so no fixed credit date is promised here. Before paid checkout is enabled, this page must publish the request window, review target, approved-refund initiation timeline, expected processor or bank credit window, and whether cancellation or return applies to each personalised digital product, together with a monitored support channel.

Last updated: 17 October 2026.