Terms and policies
These apply to astrodestiny.co and the AstroDestiny app, run by Perennia Tech Private Limited. Please read them before you pay.
Last updated 29 October 2026
Terms of use
These terms
- AstroDestiny is run by Perennia Tech Private Limited. By using the site or app, or paying, you agree to these terms and to the policies below.
- When these terms change, we update the date at the top and show important changes before they apply.
Who can use AstroDestiny
- You must be 18 or older.
- Add a family member’s details only with their OK, or as their parent or guardian.
- Upload only your own photo, never someone else’s.
Guidance only
- Readings are for guidance and reflection. We say what is likely, never what is sure.
- They are not medical, legal, money or other professional advice. Make big decisions with a qualified person.
- In distress? Call Tele MANAS at 14416. AstroDestiny is not an emergency helpline.
How readings are made
- Software traces your palm lines from your photo. Your kundli is worked out with standard Vedic methods.
- Reports and chat answers are written by AI from your chart. No human astrologer answers in chat.
- AI can make mistakes. If something looks wrong, tell us.
Your account
- You sign in with your mobile number or with Google.
- Never share an OTP, UPI PIN or card details. We will never ask for them.
- Delete your account any time from Account. We may suspend or close an account that breaks these terms or the law.
Prices and payment
- Prices are in Indian rupees and include GST. You see the full price before you pay.
- Razorpay takes the payment by UPI, card or netbanking. We never see your card number or UPI PIN.
- Reports are one-time payments. Nothing renews.
- A report is made only after the payment is confirmed. Your invoice is in your account.
Using AstroDestiny properly
- Reports are for your own use. Do not resell or publish them.
- Do not use bots or scrapers, or try to get around limits or payment checks.
- Do not send unlawful, abusive or misleading content in chat or uploads.
Our content
- The AstroDestiny name, logo, site, text, images and report designs belong to Perennia Tech Private Limited.
- Your report is yours to read, download and print for personal use.
Other services
- Razorpay, Google sign-in and our SMS provider follow their own terms when you use them through us.
- Links to other sites are for convenience. We are not responsible for their content.
Limits on our responsibility
- We may pause the site for upkeep, and we cannot promise it never fails.
- We are not responsible for decisions you make because of a reading. Our total responsibility for an order is what you paid for it.
- If you break these terms or the law, you are responsible for the loss it causes us.
- This does not take away your rights under the Consumer Protection Act, 2019.
Governing law
- Indian law applies.
- Disputes go to the courts at Muzaffarnagar, Uttar Pradesh. You can still go to a consumer commission where you live.
- If one part of these terms cannot apply, the rest still does.
Notices
- We send notices to the email or mobile number on your account. Send yours to hello@astrodestiny.co.
- Formal legal notices go by post to Perennia Tech Private Limited, House No. 256, Gali No. 22, Gandhi Colony, Muzaffarnagar, Uttar Pradesh 251001, India.
Privacy policy
What we collect
- Your mobile number and email, for your account and sign-in codes.
- Names and birth details (date, time and place), to work out the kundli your reading uses.
- Your palm photo, to trace your palm lines.
- For face reading, you take one front photo. It is sent to read your features.
- Your questions, your orders, basic device data, and which ad or link brought you here (the campaign and ad names in the link, and the site you came from). We never see your card number, CVV or UPI PIN.
How we use it
- To make your reading or report, and to answer you in chat.
- To run your account, take payment, send receipts and handle refunds.
- To keep the site safe and to meet the law, such as tax records.
- To learn which of our ads and links bring people who buy. This stays with us.
- Only with your OK: to count page visits and to show our ads on other sites.
Your consent
- We follow India’s Digital Personal Data Protection Act, 2023.
- We ask before we read a photo or set an optional cookie.
- You can take back your OK any time from Privacy choices in the footer, or by writing to us.
How long we keep it
- Palm photo: kept up to 7 days so we can make your report, then deleted. Your report keeps the traced map.
- Face photos: we keep no copy. Our partner AstrologyAPI reads your front photo and keeps the reading it makes from it.
- Account, profiles and chats: until you delete your account.
- Orders, invoices and the reports bought with them: kept as tax law requires, even after you delete your account.
Your rights
- Ask what we hold about you and who we shared it with.
- Correct it, for example a wrong birth time.
- Ask us to delete it, or delete your account yourself.
- Name someone to act for you if you cannot.
- Write to us from Contact us. We reply within 30 days.
Deleting your account
- Go to Account, then Privacy, then Delete my account, and confirm.
- Your profiles, chats, settings and sign-ins are deleted at once.
- To get a copy of your data, write to us from Contact us.
Keeping it safe
- Data is encrypted between you and us. Photos and reports sit in private storage.
- Only people who need it can see personal data.
- If a breach happens, we tell you and the Data Protection Board of India, as the law requires.
Refund and cancellation policy
What this covers
- Every report, add-on and tarot reading you buy. All are digital and made after you pay.
- Nothing here limits your rights under the Consumer Protection Act, 2019.
When you get a full refund
- Your report is not ready within 24 hours of payment.
- A fault on our side leaves it broken, blank or for the wrong details, and we cannot fix it within 24 hours.
- Money left your account but no order was made.
- You cancel before the report is ready.
When we fix it instead
- You typed a wrong birth date, time, place or name: write within 30 days and we remake the report once, at no charge.
- Something in the report looks wrong: tell us. We correct it, or refund you if we cannot.
When there is no refund
- The report was delivered as described and you changed your mind.
- You disagree with the reading. Readings are guidance, not promises.
- The report was already remade once for wrong details.
Cancelling an order
- Write to us any time before your report is ready, and we refund the full amount.
- Once it is ready on screen or in your account, it counts as delivered.
Failed or double payments
- Payment failed but money left your account: your bank returns it, usually in 5 to 7 working days.
- Paid twice for one report: we refund the extra payment in full.
How to ask for a refund
- Write to us from Contact us or at hello@astrodestiny.co.
- Send your order number (it starts with ord_ and is on your invoice) and the mobile number you paid with.
- We never ask for your OTP, UPI PIN or card details.
How long it takes
- We reply within 1 working day and decide within 3.
- Refunds go back to the same UPI, card or bank account, usually in 5 to 7 working days.
Shipping and delivery policy
Digital only
- We sell digital reports and tarot readings.
- No physical shipping. Nothing is posted, and there is no delivery charge.
How you get it
- After payment, a status page shows your report being made, then opens it.
- It is saved in My reports. Sign in with Google or the mobile number you paid with.
- Download it as a PDF to keep or print.
When you get it
- We start as soon as your payment is confirmed. You can close the page while it is made.
- We aim to have every report ready within 24 hours.
- A report counts as delivered once it is ready on screen or in your account.
If your report is late
- Not ready within 24 hours? Ask for a full refund, or wait while we finish it.
- A fault on our side we cannot fix: full refund, as in the refund policy above.
If you cannot find it
- Sign in with Google or the mobile number you paid with, then open My reports.
- Still missing? Write to us with your order number. It starts with ord_ and is on your invoice.
Contact and complaints
Questions and complaints
- Write to us from Contact us or at hello@astrodestiny.co, or call +91 81716 92829 (Monday to Saturday, 10 am to 7 pm IST).
- Grievance officer: Gaurav Chhabra, CEO. Write to hello@astrodestiny.co.
- We acknowledge a complaint within 48 hours and resolve it within 30 days.
- Not happy with our answer on your data? You can complain to the Data Protection Board of India.
Who we are
- Perennia Tech Private Limited, House No. 256, Gali No. 22, Gandhi Colony, Muzaffarnagar, Uttar Pradesh 251001, India.
- CIN U62099UP2026PTC240885. GSTIN 09AAQCP5654E2ZY.